Contact Us
Contact us anytime to get help!
Have a questions about bookings, products or services? Complete the contact form and we will get back to you as soon as possible.
Address: 6696 Canborough Rd, Wellandport, ON L0R 2J0
Email Us
MuddyBoots@RiversideOasisFarm.ca
call us
+1 (905)-379-1860
Frequently asked questions
No there is no need to pre-book a farm tour. We leave bags of feed in each yurt so guests are welcome to feed the animals at any time during their stay. We also invite our guests to join us at the barn to show the evening routine and share more stories about us, farm and the animals.
This is not possible due to limited floor space especially during the cold seasons as there is a wood stove in the centre of the yurt that will be on and can be a safety hazard.
Check-in is at 3pm Check-out is at 11am Early check in is not available due to the time it takes to clean each yurt. There is plenty of time to spend with the animals the day of arrival and before you check out.
We send a confirmation email upon booking which provides the majority of information. 5 days before arrival we send arrival instructions and updates and 3 days before arrival we send an ETA request and details of our available seasonal produce for sale.
We currently provide portable washrooms (porta potties) located just 20 feet from the yurts. They are professionally cleaned and serviced regularly to ensure a comfortable and hygienic experience. We are working on building permanent washroom and shower facilities, and will update this page as soon as they are completed.
We offer free time with the animals and provide feed to get close to them for fun and photos. A farm tour is held each evening when putting the animals in the barn. A fire pit BBQ and propane stove are provided for cooking or S'mores. Dunnville, Smithville and Wine Country are all a short drive for restaurants and wine.
Absolutely. The fee for dogs is $20 per night.
Reservations that are cancelled more than 14 days prior to the arrival date will be refunded less booking fees, presently less than 4% of the total booking fee per night. Reservations that are cancelled 7 to 14 days prior to the arrival can be rescheduled free of charge but not refunded. Cancellations made within 7 days will be charged the full stay. Where a cancellation is requested within 7 days we will endeavor to fill the reservation with another guest. If we are successful in filling the reservation we will offer a credit for a rescheduled date by notifying the guest cancelling the reservation by email.
Full terms and conditions can be found here
A yurt is a portable, circular dwelling made of a lattice frame and poles and covered in insulator felt and weatherproof fabric. They are a sturdy, reliable type of tent. Yurts have been the primary style of home in Central Asia, particularly Mongolia, for thousands of years.
Our yurts are sourced from a Canadian supplier who believes in sustainability and tradition. They are mostly handmade in Mongolia with deep rooted links to the history of yurt living.
Yurts are warm, breathable and rich in tradition, connecting the earth to the sky providing shelter in both rustic and modern environments.
